Women Helpline Scheme

Brief Objective

The Scheme of Women Helpline is intended to provide 24 hours immediate and emergency response to women affected by violence through referral (linking with appropriate authority such as police, One Stop Centre, hospital) and information about women related government schemes programs across the country through a single uniform number.

Benefits

181 is a toll-free 24-hours telecom service made available to women affected by violence seeking support and information. 181 Women Helpline would be integrated with 112 - Emergency Response Support System (ERSS) for all emergency assistance. In future, the endeavour would be to have a single number 112 for emergency response and 181 for taking care of all non-emergency and information dissemination services to women, girls and children.

The Women Helpline provides toll-free 24-hours telecom service to women seeking support and information by connecting them with Emergency Response Support System (ERSS) for all emergency services like police/ fire/ Ambulance services and with One Stop Centres.The WHL will also provide information about government scheme/ programmes, facilities and will also connect women with the statutory officers under various legislations like Dowry Prohibition Officers, Child Marriage Prevention Officers, and Protection Officers etc. as per requirement within the local area in which she resides or is employed.

Eligibility

Any woman or girl facing violence within public or private sphere of life or seeking information about women related programmes or schemes.

For more information about the scheme, click here.