DigiLocker is a Government of India digital platform that allows citizens to store and access important documents such as Aadhaar, PAN, driving licence, marks cards, and certificates online. Many users face difficulties when they forget their DigiLocker login details or lose access to their registered mobile number. This article explains how to recover a DigiLocker account easily. Common reasons for DigiLocker account access issues Forgotten username or password Lost or inactive registered mobile number Change of mobile number linked to Aadhaar Failed OTP authentication Step-by-Step Process to Recover DigiLocker Account 1. Visit the DigiLocker Website or App Go to the DigiLocker portal or open the DigiLocker mobile application. Click on “Sign In”. 2. Forgot DigiLocker username/password. What should I do? You do not require username to login anymore. You can type your mobile number or Aadhaar instead of username and after providing the OTP, you will be able login to your account. 3. If Registered Mobile Number Is Lost or Changed Sign-In with your Aadhaar number and security PIN Go to the bottom of the page and click on 'Try using Aadhaar OTP instead!'. This will send the OTP to your Aadhaar-registered mobile number. Enter the OTP sent to you by UIDAI and Captcha text and click 'Submit'. You will be logged in successfully. After logging in, go to the profile section and edit your mobile number by clicking on the pencil icon beside a mobile. Enter your new mobile number and click 'Submit'. OTP will be sent to your new mobile number. After successful verification, your DigiLocker mobile number will be updated. How to Reset Security PIN? (If the Old mobile number is lost) 'Sign In' with Aadhaar Click on 'Forget Security PIN'. Enter your Aadhaar number and DOB as per Aadhaar and click 'Submit'. Go to the bottom of the page and click on 'Try using Aadhaar OTP instead'. This will send the OTP to your Aadhaar-registered mobile number. Enter the OTP sent to you by UIDAI and Captcha text and click 'Submit'. Set your new security PIN. Your new security PIN is set successfully Important Points to Remember DigiLocker works best when Aadhaar is linked. Ensure your Aadhaar-linked mobile number is active. Never share OTP or password with anyone. Use only the official DigiLocker platform. Where to Get Help If Recovery Fails Use the DigiLocker Help/ Support section. Recovering a DigiLocker account is a simple process, if the correct steps are followed. By keeping Aadhaar and mobile details updated, citizens can securely access their important documents anytime and avoid unnecessary inconvenience.