e-Governance

Mobile Governance

Rajmargyatra mobile app by NHAI

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Role of AI and AI Usage in Day to Day life

<p>The National Highways Authority of India (NHAI) takes a significant stride towards improving the highway user experience with the launch of 'Rajmargyatra,' a citizen-centric unified mobile application.</p>
<p>This user-friendly app empowers travelers with comprehensive information on Indian National Highways while also offering an efficient complaint redressal system. The app is currently available in &nbsp;English, Hindi, and over 13 other regional languages for a truly native and comfortable experience..</p>
<p><iframe src="https://www.youtube.com/embed/oIWRzCQOs-k?t=12" width="560" height="314" allowfullscreen="allowfullscreen"></iframe></p>
<h3>Key Features of 'Rajmargyatra' App</h3>
<ul>
<li><strong>Comprehensive Highway Information</strong>: 'Rajmargyatra' serves as a one-stop repository of essential information for National Highway users. Get real-time weather conditions, timely broadcast notifications, and access to details about nearby toll plazas, petrol pumps, hospitals, hotels, and other essential services that ensure a seamless and safe journey on National Highways.</li>
<li><strong>Revamped Route Planner (EnRoute)</strong>: Plan your journey and see all tolls on your route&mdash;including National, State, and private plazas. Get precise cost estimates and instantly see how much you save with the Annual Pass.</li>
<li><strong>Hassle-Free Complaint Redressal: </strong>The app comes equipped with an inbuilt complaint redressal and escalation mechanism. Users can easily report highway-related issues, attaching geo-tagged videos or photos for better clarity. The registered complaints will be handled in a time-bound manner, with system-generated escalations to higher authorities in case of any delays. Users can also track the status of their grievances for complete transparency.</li>
<li><strong>Seamless FASTag Services: </strong>'Rajmargyatra' integrates its services with various bank portals, making it convenient for users to recharge their FASTags, avail monthly passes, and access other FASTag-related banking services &ndash; all within a single platform.</li>
<li>Over-speeding notifications and voice-assistance to encourage responsible and safe driving behavior.</li>
<li><strong>Annual Pass Management</strong>: Your complete portal to buy, view, and renew the Annual Pass. Track your remaining toll trips and validity with a clean, simple dashboard. Find out all Eligible Toll Plazas from NHAI&rsquo;s official app.</li>
<li><strong>Report &amp; Track Issues</strong>: Lodge and track complaints about road conditions, toll operations, or facilities.</li>
<li><strong>24x7 Emergency Support: </strong>Get immediate assistance by calling the 1033 National Highway Helpline directly from the app.</li>
</ul>
<p>With these improvements, 'Rajmargyatra' aims to create a seamless, user-friendly experience for highway users, fostering a safer and more enjoyable journey on Indian National Highways.</p>
<h3>How to access</h3>
<p>This user-friendly app is now available for download on both <a title="External website that opens in new window" href="https://play.google.com/store/apps/details?id=com.nhai.rajmargyatra&amp;hl=en_US" target="_blank" rel="noopener">Google Play Store</a> and <a title="External website that opens in new window" href="https://apps.apple.com/in/app/rajmargyatra/id6449488412" target="_blank" rel="noopener">iOS App Store</a>,&nbsp;</p>
<p><strong>Source : NHAI</strong></p>