e-Governance

e-Governance in India

The Indian Telecom Services Performance Indicators

Digital Governance

This section gives the details about CSCs , various useful link and related services.

/e-governance/national-e-governance-plan/good-governance-week

Provides information about Good Governance Week initiative of  Ministry of Personnel, Public Grievances & Pensions 

/e-governance/national-e-governance-plan/national-cyber-security-policy

This topic provides information about National Cyber Security Policy. 

/e-governance/national-e-governance-plan/smart-technology-in-everyday-government-services

This page explains how smart technology is being used in everyday government services to improve efficiency, safety, and accessibility for citizens.

/e-governance/national-e-governance-plan/good-governance-index

Provides information about Good Governance Index of Department of Administrative Reforms & Public Grievances, MoPP&P, GoI.

/e-governance/national-e-governance-plan/e-governance-transforming-public-service-delivery

e-Governance leverages digital technologies to make government services more efficient, transparent, and accessible. It simplifies interactions between citizens and government agencies, reduces administrative overhead, and promotes accountable governance through secure and innovative digital platforms.

/e-governance/national-e-governance-plan/electronics-component-manufacturing-scheme

Information about Electronics Component Manufacturing Scheme is covered here.

/e-governance/national-e-governance-plan/national-e-governance-service-delivery-assessment

Provides information about National e-Governance Service Delivery Assessment.

/e-governance/national-e-governance-plan/national-e-governance-plan

This section briefs about the National e-Governance plan - its vision, implementation strategy, framework and progress.

/e-governance/national-e-governance-plan/web-directory-for-india-government-websites

This topic gives information about the website which gives information about government websites. 

/e-governance/national-e-governance-plan/national-e-governance-division

NeGD supports MeitY in programme management and implementation of e-Governance projects.

/e-governance/national-e-governance-plan/online-gaming-authority-of-india

Established under the Promotion and Regulation of Online Gaming Act of 2025, the Online Gaming Authority of India (OGAI) regulates the nation's digital gaming sector to foster a secure, transparent, and responsible online gaming ecosystem.

/e-governance/national-e-governance-plan/indian-telegraph-infrastructure-safety-rules-2022

The Department of Telecommunications under the Ministry of Communications has formulated the Indian Telegraph (Infrastructure Safety) Rules 2022.

/e-governance/national-e-governance-plan/guidelines-on-information-security-practices-for-government-entities-for-safe-trusted-internet

Provides information about Guidelines on Information Security Practices for Government Entities for Safe & Trusted Internet

/e-governance/national-e-governance-plan/comprehensive-guidelines-for-handling-public-grievances

Government has released the Comprehensive Guidelines for Handling Public Grievances

/e-governance/national-e-governance-plan/policies-to-promote-open-source-software

This topic provides information about the Government of India's policies for promotion and use of Open Source Softwares by government agencies.

/e-governance/national-e-governance-plan/the-indian-telecom-services-performance-indicators

Provides information about The Indian Telecom Services Performance Indicators provided by TRAI

/e-governance/national-e-governance-plan/entitylocker-document-wallet-to-empower-entities

EntityLocker platform facilitates the issuance and verification of documents and certificates in a seamless digital environment, eradicating the need for cumbersome physical copies.

/e-governance/national-e-governance-plan/digital-governance-in-organisations

Digital governance provides the policies, processes, and frameworks that guide the use of ICTs within organizations, ensuring strategic alignment, value delivery, and effective risk management.

/e-governance/national-e-governance-plan/egovernance-initiatives-in-states

This section briefs about various e-Governance initiatives implemented by states. 

/e-governance/national-e-governance-plan/sevottam-service-delivery-excellence-model

This topic provides information about Sevottam Service Delivery Excellence Model.

/e-governance/national-e-governance-plan/gi-cloud-initiative-meghraj

This topic provides information about the Government of India Cloud initiative - Meghraj.

/e-governance/national-e-governance-plan/india-innovation-index

Provides information about India Innovation Index released by NITI Aayog. 

/e-governance/national-e-governance-plan/data-privacy-and-protection

This section provides information about Data privacy and protection. 

/e-governance/national-e-governance-plan/mission-mode-projects

This section provides information about Mission Mode projects.

/e-governance/national-e-governance-plan/concept-of-e-governance

This topic provides information about concept of e-governance as seen by various agencies. 

/e-governance/national-e-governance-plan/guidelines-for-indian-government-websites

Provides information about Guidelines For Indian Government Websites (GIGW)

/e-governance/national-e-governance-plan/e-governance-resources

This section briefs about knowledge resources and institutions working on e-Governance.

This section gives the details about National e-Governance  Plan, initiatives, Resources  and various e-Governance initiatives at state level.

It provides the Employment News with the ref links.  

This section gives the details about online citizen services and various related  useful link information with a brief introduction.

It provides the information about the accessibility of information under Right to information,reading resources and success stories related to act with the link. 

This section provides information related to women and e-Governance. 

This section gives the details about online legal services initiative and related various useful link information.

This section gives the details about emerging mobile governance in India and various related useful link information with a brief introduction. 

This section covers about Digital Payment.

This section covers about the Digital India programme. 

This section gives the details about various Citizen Services

This section provides information about success stories and best practices in e-Governance. 

Provides information related to Global indices that track development. 

Role of AI and AI Usage in Day to Day life

Telecom Regulatory Authority of India (TRAI) presents the Key Parameters and growth trends for the Telecom Services in India at frequent intervals - quarterly and annual. The reports provide a broad perspective on the Telecom Services and serves as a reference document for various stakeholders, research agencies and analysts.&nbsp;
<h3>Quarterly reports</h3>
The report is released every quarter by Telecom Regulatory Authority of India (TRAI). This Report provides a broad perspective of the Telecom Services in India and presents the key parameters and growth trends of the Telecom Services as well as Cable TV, DTH &amp; Radio Broadcasting services in India for the quarter compiled mainly on the basis of information furnished by the Service Providers.
Snapshots of the report for January &ndash; March 2026
<ul>
<li>Total number of Internet1 subscribers increased from 1028.61 million at the end of Dec-25 to 1092.79 million at the end of Mar-26, registering a quarterly rate of growth 6.24%. Out of 1,092.79 million internet subscribers, number of Wired Internet subscribers are 46.54 million and number of Wireless Internet subscribers are 1046.26 million.</li>
<li>The Internet subscriber base is comprised of Broadband2 Internet subscriber base of 1065.88 million and Narrowband Internet subscriber base of 26.91 million.</li>
<li>The broadband Internet subscriber base increased by 5.81% from 1007.35 million at the end of Dec-25 to 1065.88 million at the end of Mar-26. The narrowband Internet subscriber base also increased by 26.62% from 21.25 million at the end of Dec-25 to 26.91 million at the end of Mar-26.</li>
<li>Wireline subscribers inreased from 47.37 million at the end of Dec-25 to 48.25 million at the end of Mar-26 with a quarterly rate of growth 1.86%. On Y-O-Y basis, wireline subscriptions increased by 30.25% at the end of QE Mar-26.</li>
<li>Wireline Tele-density increased from 3.33% at the end of Dec-25 to 3.38% at the end of Mar-26 with quarterly rate of growth 1.64%.</li>
<li>Monthly Average Revenue per User (ARPU)3 for wireless service increased by 0.76%, from Rs.194.57 in QE Dec-25 to Rs.196.04 in QE Mar-26. On Y-O-Y basis, monthly ARPU for wireless service increased by 7.15% in this quarter.</li>
<li>The ARPU per month for the pre-paid segment is Rs.196.22 and the ARPU per month for the post-paid segment is Rs.194.31 for Q.E. Mar26.</li>
<li>On an all-India average, the overall MOU per month increased by 0.43% from 1012 in Q.E. Dec-25 to 1017 in Q.E. Mar-26.</li>
<li>Prepaid MOU per subscriber is 1074 and Postpaid MOU per subscriber per month is 477 in QE Mar-26.&nbsp;</li>
</ul>
Trends in Telephone subscribers and Tele-density in India
<ul>
<li>Telephone subscribers in Urban areas increased from 762.44 million at the end of Dec-25 to 778.79 million at the end of Mar-26 and Urban Tele-density also increased from 148.92% to 151.47% during the same period.</li>
<li>Rural telephone 543.70 million at the end of Dec-25 to 551.79 million at the end of Mar-26 and Rural Tele-density also increased from 59.63% to 60.46% during the same period&nbsp;</li>
<li>Out of the total subscription, the share of Rural subscription decreased from 41.63% at the end of Dec-25 to 41.47% at the end of Mar-26.</li>
<li>With a net addition of 23.56 million subscribers during the quarter, the total wireless (mobile + FWA) subscriber base increased from 1258.77 million at the end of Dec-25 to 1282.33 million at the end of Mar-26, registering a rate of growth 1.87% over the previous quarter. On Y-O-Y&nbsp; basis, wireless subscriptions increased at the rate of 10.19% during the year.&nbsp;</li>
</ul>
Satellite TV channels in India
<ul>
<li>A total of 917 private satellite TV channels have been permitted by the Ministry of Information and Broadcasting (MIB) for uplinking only/downlinking only/both uplinking &amp; downlinking</li>
<li>As per the reporting done by broadcasters in pursuance of the Tariff Order dated 3rd March 2017, as amended, out of 908 permitted satellite TV channels which are available for downlinking in India, there are 342 satellite pay TV channels as on 31st March, 2026. Out of 342 pay&nbsp; channels, 238 are SD satellite pay TV channels and 104 are HD satellite pay TV channels. Apart from these pay channels reported to TRAI, remaining 566 channels, permitted by MIB, are considered as Free-toAir (FTA) channels&nbsp;</li>
<li>During the QE 30th March 2026, there were 4 pay DTH service providers in the country</li>
<li>As per the data reported by these DTH operators, pay DTH has attained a total active subscriber base of around 49.05 million as on 31st March 2026. This is in addition to the subscribers of the DD Free Dish (free DTH services of Prasar Bharati). The total active subscriber base of pay DTH services has declined from 50.99 million in the quarter ending December 2025 to 49.05 million in the quarter ending March 2026</li>
<li>Apart from the radio channels operated by All India Radio, the public broadcaster, as per the data reported by FM Radio operators to TRAI, as on 31st December 2025, there were 385 operational private FM radio channels across 113 cities, operated by 31 private FM radio operators.&nbsp;</li>
<li>As on 31st March, 2026, 564 Community Radio stations are operational</li>
</ul>
The reports are available at&nbsp;<a title="External website that opens in new window" href="https://trai.gov.in/release-publication/reports/performance-indicators-reports" target="_blank" rel="noopener">TRAI website</a>.
<h3>Yearly Performance Indicators Indian Telecom Sector&nbsp;</h3>
The report is released annually by Telecom Regulatory Authority of India (TRAI). This Report provides a broad perspective of the Telecom Services in India and presents the key parameters and growth pattern, in terms of Subscriber base and Tele-density of Wireline, Wireless, Internet and Value Added Services (VAS), key revenue and usage parameters of Wireless services, analysis relating to the wireless data service and revenue from wireless data, financial data and information relating to Cable TV, DTH &amp; Radio Broadcast services. The report is compiled mainly on the basis of information furnished by the Service Providers.
Snapshot - 2025 - 26 (as of March 31, 2026)
<table style="border-collapse: collapse; width: 100%; height: 1383.38px;" border="1"><colgroup><col style="width: 49.9527%;"><col style="width: 49.9527%;"></colgroup>
<tbody>
<tr style="height: 21px;">
<td style="height: 21px;">Telecom Subscribers (Wireless+Wireline)</td>
<td style="height: 21px;">&nbsp;</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Total Subscribers&nbsp;</td>
<td style="height: 21px;">1,330.58 mn</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Urban Subscribers&nbsp;</td>
<td style="height: 21px;">778.79 mn</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Rural Subscribers&nbsp;</td>
<td style="height: 21px;">551.79 mn</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Market share of Private Operators</td>
<td style="height: 21px;">92.32%</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Market share of PSU Operators</td>
<td style="height: 21px;">7.68%</td>
</tr>
<tr style="height: 93px;">
<td style="height: 93px;">Tele-density&nbsp; Urban Tele-density Rural Tele-density&nbsp;</td>
<td style="height: 93px;">
93.26% 151.47% 60.46%
</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Telecom Subscribers (Wireline)</td>
<td style="height: 21px;">&nbsp;</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Total Subscribers&nbsp;</td>
<td style="height: 21px;">48.25 mn</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Urban Subscribers&nbsp;</td>
<td style="height: 21px;">43.06 mn</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Rural Subscribers&nbsp;</td>
<td style="height: 21px;">5.19 mn</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Market share of Private Operators</td>
<td style="height: 21px;">81.16%</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Market share of PSU Operators</td>
<td style="height: 21px;">18.84%</td>
</tr>
<tr style="height: 93px;">
<td style="height: 93px;">Tele-density&nbsp; Urban Tele-density Rural Tele-density&nbsp;</td>
<td style="height: 93px;">
3.38% 8.37% 0.39%
</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Telecom Subscribers (Wireless)</td>
<td style="height: 21px;">&nbsp;</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Total Subscribers&nbsp;</td>
<td style="height: 21px;">1,156.99 Million</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Urban Subscribers&nbsp;</td>
<td style="height: 21px;">632.57 Million</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Rural Subscribers&nbsp;</td>
<td style="height: 21px;">531.18 Million</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Market share of Private Operators</td>
<td style="height: 21px;">92.09%</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Market share of PSU Operators&nbsp;</td>
<td style="height: 21px;">18.84%</td>
</tr>
<tr style="height: 93px;">
<td style="height: 93px;">Tele-density&nbsp; Urban Tele-density Rural Tele-density&nbsp;</td>
<td style="height: 93px;">
82.42% 124.83% 58.67%
</td>
</tr>
<tr style="height: 51px;">
<td style="height: 51px;">Internet/Broadband Subscribers</td>
<td style="height: 51px;">
&nbsp;
</td>
</tr>
<tr style="height: 210px;">
<td style="height: 210px;">Total Internet Subscribers&nbsp; Narrowband subscribers&nbsp; Broadband subscribers Wired Internet Subscribers Wireless Internet Subscribers Urban Internet Subscribers Rural Internet Subscribers Total Internet Subscribers per 100 population Urban Internet Subscribers per 100 population Rural Internet Subscribers per 100 population</td>
<td style="height: 210px;">969.10 Million 24.98 Million 944.12 Million 41.41 Million 927.70 Million 561.42 Million 407.69 Million 68.63 110.79 45.03</td>
</tr>
<tr style="height: 50.375px;">
<td style="height: 50.375px;">
Telecom Financial Data for the Financial Year-2024-25
</td>
<td style="height: 50.375px;">
&nbsp;
</td>
</tr>
<tr style="height: 70px;">
<td style="height: 70px;">Gross Revenue (GR) Adjusted Gross Revenue (AGR) Share of Public Sector Operators in Access AGR</td>
<td style="height: 70px;">Rs.3,72,097 Crore Rs.3,56,283 Crore 3.56%</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Broadcasting &amp; Cable Services</td>
<td style="height: 21px;">&nbsp;</td>
</tr>
<tr style="height: 156px;">
<td style="height: 156px;">Number of private satellite TV channels permitted by the Ministry of I&amp;B for uplinking only/downlinking only/both uplinking and downlinking Number of Pay TV Channels&nbsp; Number of private FM Radio Stations (excluding All India Radio)&nbsp; Number of Pay Subscribers Active with Private DTH Operators&nbsp; Number of Operational Community Radio Stations&nbsp; Number of pay DTH Operators&nbsp;</td>
<td style="height: 156px;">
918
333 388 56.92 Million 531 4</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Revenue &amp; Usage Parameters (for the Year 2024-25)</td>
<td style="height: 21px;">&nbsp;</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Monthly ARPU for Wireless (Full Mobility) Service&nbsp;</td>
<td style="height: 21px;">Rs.174.46</td>
</tr>
<tr style="height: 42px;">
<td style="height: 42px;">Minutes of Usage (MOU) per subscriber per month - Wireless (Full Mobility) Service&nbsp;</td>
<td style="height: 42px;">1000 Minutes</td>
</tr>
<tr style="height: 42px;">
<td style="height: 42px;">Average Revenue for wireless data per data subscribers per month for wireless services&nbsp;</td>
<td style="height: 42px;">Rs.231.46</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Average revenue realization per subscriber per GB wireless data&nbsp;</td>
<td style="height: 21px;">Rs.8.97</td>
</tr>
<tr style="height: 21px;">
<td style="height: 21px;">Average wireless data usage per data subscriber per month&nbsp;</td>
<td style="height: 21px;">21.53 GB</td>
</tr>
</tbody>
</table>
The reports are available at&nbsp;<a title="External website that opens in new window" href="https://www.trai.gov.in/release-publication/reports/performance-indicators-reports" target="_blank" rel="noopener">TRAI website</a>.
Source : <a title="External website that opens in new window" href="https://www.trai.gov.in/release-publication/reports/performance-indicators-reports" target="_blank" rel="noopener">TRAI website</a>&nbsp;