BIS Care is a mobile app of the Bureau of Indian Standards (Bhartiya Manak Bureau) to enable consumers to check the authenticity of the ISI-marked and hallmarked products and lodge complaints using this app. About Bureau of Indian Standards BIS is the National Standard Body of India established under the BIS Act 2016 for the harmonious development of the activities of standardization, marking and quality certification of goods and for matters connected therewith or incidental thereto. BIS has been providing traceable and tangible benefits to the national economy in a number of ways – providing safe reliable quality goods; minimizing health hazards to consumers; promoting exports and imports substitute; control over proliferation of varieties etc. through standardization, certification and testing. Features of BIS Care app The mobile app provides consumers the facility to access the complete Complaint Management System. Consumers can lodge their grievances, preferably with supporting evidence, against ISI marked / BIS certified products or services rendered to them by BIS. The app is available for Android and iOS users. The app supports 12 languages (10 regional, Hindi, and English) and is free to download. A consumer need to register through a simplified one time registration process. The user is required to enter details such as name and mobile number with an option to provide email-id as well. The user can use the app after an initial email verification done through a One Time Password. The app helps consumers to check the authenticity of Hallmarked Jewellery item with HUID number by using ‘Verify HUID’ The app provides the consumer with facility to lodge complaints regarding any of the following issues: Quality of Product (ISI Marked/Hallmarked/Registration Marked) Misuse of ISI Mark/Hallmark/Registration Mark Misleading Advertisements. Others related to BIS How to use To download the app for Android users, click here. To download the app for iOS users, click here. Mobile app to identify BIS Certified Products The Bureau of Indian Standards (BIS) Mobile app allows users to search for licenses and manufacturers by license/registration number, firm name or product name. Details about the license or registration status can be viewed, including its status and validity. The app also has links for GIS-based lab view, user feedback and the BIS web site. Source : Bureau of Indian Standards (BIS)