Ways to submit life certificate

Every Central Government pensioner has to submit Annual Life Certificate in the month of November for further continuation of pension. It has been observed that a large number of Central Government pensioners physically visit bank branches for this purpose.

Relaxation in timeline for senior citizens of 80 years and above

As a measure to enable an additional exclusive window to very senior pensioners, the Department of Pension and Pensioners' Welfare, Ministry of Personnel, Public Grievances and Pensions, Government of India, vide its OM No. 1/20/2018-P&PW(E) dated 18.07.2019, has allowed the pensioners in the age group of 80 years and above, to submit Annual Life Certificate from 1st October onwards, instead of 1st November onwards, every year.

Different modes for submission of Annual life certificate

The different modes available to a pensioner for submission of Annual Life Certificate are summarized for Pensioners' awareness.

An Annual Life Certificate can be submitted manually or digitally as per convenience of the pensioner. 

Manual submission 

• Life certificate can be recorded by Pension Disbursing Authorities (PDAs), if the pensioner physically appears before the PDA.
• Personal appearance of a pensioner will not be required, if the pensioner submits the life certificate form signed by any 'designated official'. in accordance with para 14.3 of the Scheme Booklet issued by Central Pension Accounting Office (CPAO), a pensioner who produces a life certificate in the prescribed form, signed by persons specified, is exempted from personal appearance. A list of designated officials specified for signing the Life Certificate as per the scheme booklet of CPAO is as follows. 
  • A person exercising the powers of a Magistrate under the Criminal Procedure code;
  • A Registrar or Sub-Registrar appointed under Indian Registration Act;
  • A Gazetted officer of the Government;
  • A Police Officer not below the rank of Sub-Inspector in-charge of a Police Station;
  • A Postmaster, a departmental Sub-Postmaster or an Inspector of Post Offices;
  • A Class-I officer of the Reserve Bank of India, an officer (including Grade II officer) of the State Bank of India or of its subsidiary;
  • A Justice of Peace;
  • A Block Development Officer, Munsif, Tehsildar or Naib Tehsildar;
  • A Head of Village Panchayat, Gram Panchayat, Gaon Panchayat or an
  • Executive Committee of a Village;
  • A Member of Parliament, of State legislatures or of legislatures of Union Territory Governments/Administrations;
  • Treasury Officer.

2. Digital life certificates

• Pensioners can submit Life Certificate online through Jeevan Pramaan Portal.

• Unique Identification Authority of India (UlDAI)
  • Has provided details of all biometric devices which are permissible for capturing biometrics of a person. Pensioners may visit www.uidai.gov.in to get information of all such devices.
  • Pensioners can also submit Life Certificates using the Face Authentication technology system based on UIDAI Aadhaar software whereby it is possible to generate a Digital Life Certificate from any Android based smart phone by capturing the live photograph of the pensioner for online submission on the Jeevan Pramaan mobile application.
  • To know the process flow for generating DLCs through Face Authentication, click here.
• India Post Payments Bank (IPPB) of Department of Posts along with Ministry of Electroncis and IT (MeitY) have successfully launched the initiative "Doorstep Service for submission of Digital Life Certificate through Postman" in November 2020.
  • IPPB is utilizing its national network of more than 1,36,000 access points in Post Offices and more than 1,89,000 Postmen & Gramin Dak Sevaks with smart phones and biometric devices to provide Doorstep Banking Services for generation of Digital Life Certificates.
  • For leveraging this facility through a mobile phone, a pensioner has to download "Postinfo APP" for Android users. The process of submission of Digital Life Certificate through Postmen/Gramin Dak Sevaks is as follows.
• Doorstep Banking is also available through the Alliance comprising 12 Public Sector Banks which do "Doorstep Banking" for its customers in 100 major cities of the country under Ease of Banking reforms.
  • PSB Alliance has introduced the service for collection of Life Certificates under the umbrella of Doorstep Banking.
  • DSB Agent shall visit the doorstep of Pensioner to render the service.
  • Service can be booked by the pensioner through any of the 3 channels i.e.Mobile App, Website or Toll Free Number.
    • Mobile App - "Doorstep Banking (DSB)" (for Android users).
    • Pensioners can access through Web - https://doorstepbanks.com/ & https://dsb.imfast.co.in/doorstep/login
    • Through Toll free Number:- 18004213721,18001037188.

Source : Department of Pension and Pensioners' Welfare, Ministry of Personnel, Public Grievances and Pensions