BIS Care mobile app

BIS Care is a mobile app of the Bureau of Indian Standards (Bhartiya Manak Bureau) to enable consumers to check the authenticity of the ISI-marked and hallmarked products and lodge complaints using this app.

About Bureau of Indian Standards

BIS is the National Standard Body of India established under the BIS Act 2016 for the harmonious development of the activities of standardization, marking and quality certification of goods and for matters connected therewith or incidental thereto.

BIS has been providing traceable and tangible benefits to the national economy in a number of ways – providing safe reliable quality goods; minimizing health hazards to consumers; promoting exports and imports substitute; control over proliferation of varieties etc. through standardization, certification and testing.

Features of BIS Care app

• The mobile app provides consumers the facility to access the complete Complaint Management System. Consumers can lodge their grievances, preferably with supporting evidence, against ISI marked / BIS certified products or services rendered to them by BIS.
• The app is currently available for Android users.
• It supports two languages - English and Hindi
• A consumer need to register through a simplified one time registration process. The user is required to enter details such as name and mobile number with an option to provide email-id as well. The user can use the app after an initial email verification done through a One Time Password.
• The app provides the consumer with facility to lodge complaints regarding any of the following issues:
  • Quality of Product (ISI Marked/Hallmarked/Registration Marked)
  • Misuse of ISI Mark/Hallmark/Registration Mark
  • Misleading Advertisements.
  • Others related to BIS

How to use

To download the app for Android users, click here. 

Mobile app to identify BIS Certified Products

The Bureau of Indian Standards (BIS) Mobile app allows users to search for licenses and manufacturers by license/registration number, firm name or product name. Details about the license or registration status can be viewed, including its status and validity. The app also has links for GIS-based lab view, user feedback and the BIS web site.

To download the app for Android users, click here. 

Source : Bureau of Indian Standards (BIS)