Consumer Education

Consumer Education

This Section contains the information related to Advisories for Consumers on various services

Provides information about ASCI guidelines for advertising of Educational institutions, programmes and platforms

A mobile app for consumers to check the authenticity of the ISI-marked and hallmarked products and lodge complaints.

Provides information about BIS framework for Online Consumer Reviews for safeguarding and protecting consumer interest from fake and deceptive reviews in e-commerce.

Centre asks edible oil producers to declare net quantity in volume without temperature in addition to declaring the same in weight. Advises Manufacturers, Packers and Importers to correct their labeling within six months from the date of direction issued i.e. upto January 15, 2023.

The Department of Consumer Affairs has launched the framework for safeguarding and protecting consumer interest from fake and deceptive reviews in e-commerce

Central Government in exercise of the powers conferred by clause (zg) of sub-section (2) of section 101 read with section 94 of the Consumer Protection Act, 2019 has notified the Consumer Protection (Direct Selling) Rules, 2021.

This topic contains the Information related to Consumer rights

Provides information about Dark patterns and consumer protection.

E-Daakhil portal, launched by National Consumer Dispute Redressal Commission is an online redressal of consumer grievances.

This topic provides information related to Endorsements Know-Hows!.

This topic provides FAQs on new regulatory framework for broadcasting and Cable Services of TRAI.

This topic provides FAQs to educate consumers.

Provides information about Greenwashing - false or misleading environmental claims that misguides consumers

Provides information about facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights.

Provides information about Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022 .

Provides information about Hallmarking of Gold Jewellery

This page contains the Information related to Helpline and Grahak Suvidha kendras and their contact numbers.

Department of Communications launched a system to identify and block such incoming international spoofed calls from reaching the Indian telecom subscribers.

This topic provides information related to National Consumer Day - 24th December.

This topic covers information related to National Consumer Helpline.

Provides information about Right to repair portal.

This section provides information related to Road safety.

Provides information related to State Consumer Helplines

Telecommunication Engineering Centre (TEC) releases ‘Code of Practice for securing consumer Internet of Things(IoT)'

Provides information about The Guidelines for Prevention and Regulation of Dark Patterns, 2023

This topic provides information about World Consumer Rights Day - March 15.